Effective Date: May 20th, 2026
Shelby Township Plumbers (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using this website, submitting service requests, communicating with us, or interacting with related services.
By using this website, you consent to the practices described in this Privacy Policy.
We may collect personal and non-personal information including:
name
phone number
email address
service address
IP address
browser/device information
submitted service requests
communication history
appointment details
call recordings
SMS/text communications
payment-related information
website activity and analytics data
Information may be collected when you:
complete a contact form
request service
call or text us
communicate through chat features
subscribe to updates
browse the website
Information collected may be used to:
respond to inquiries
coordinate requested services
communicate with customers
schedule appointments
route requests to service providers
improve website performance
provide customer support
maintain internal records
process payments
send updates or notifications
improve advertising and marketing efforts
comply with legal obligations
Shelby Township Plumbers may share submitted information with independent contractors, technicians, affiliated service providers, subcontractors, scheduling coordinators, communication providers, or third-party service professionals for the purpose of coordinating requested services.
Customers understand and agree that submitted information may be shared with third-party service providers based on:
scheduling availability
geographic service area
service type
operational needs
Shelby Township Plumbers and Digital Firebrand LLC do not control the privacy practices, policies, actions, or security procedures of independent third-party providers.
By submitting your contact information through this website, calling, texting, or otherwise communicating with us, you expressly consent to receive:
phone calls
SMS/text messages
emails
appointment notifications
scheduling updates
service-related communications
follow-up communications
Communications may be sent using:
automated systems
CRM platforms
AI-assisted communication tools
third-party communication providers
Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP.
Phone calls may be recorded or monitored for:
quality assurance
customer support
scheduling accuracy
training
dispute resolution
operational purposes
By communicating with us by phone, you consent to such recording and monitoring where permitted by law.
Payments may be processed through secure third-party payment processors including Stripe or other payment providers.
Shelby Township Plumbers and Digital Firebrand LLC do not directly store full payment card information on this website.
Third-party payment providers maintain their own privacy policies and security practices.
This website may utilize:
cookies
analytics platforms
tracking pixels
call tracking systems
CRM integrations
advertising technologies
AI chat tools
session monitoring technologies
These technologies may collect information regarding website activity, traffic behavior, device information, and interactions.
You may disable cookies through your browser settings; however, certain website functionality may be limited.
This website may integrate with or link to third-party services, platforms, or websites.
We are not responsible for:
third-party privacy practices
security policies
website content
data handling procedures
Users access third-party platforms at their own risk.
We take reasonable administrative, technical, and organizational measures to help protect submitted information.
However, no online platform, communication method, website, database, or electronic transmission can be guaranteed completely secure.
Users submit information at their own risk.
While reasonable efforts are made to protect submitted information, Shelby Township Plumbers and Digital Firebrand LLC do not guarantee:
absolute security
uninterrupted operation
error-free transmission
immunity from unauthorized access
protection from cyber attacks
protection from third-party breaches
We may retain submitted information for:
operational purposes
legal compliance
recordkeeping
dispute resolution
marketing purposes
analytics and reporting
Retention periods may vary depending on operational needs and legal obligations.
This website is not intended for individuals under the age of 18.
We do not knowingly collect information from children.
To the fullest extent permitted by law, Shelby Township Plumbers and Digital Firebrand LLC shall not be liable for:
unauthorized access
data breaches
cyber attacks
third-party conduct
communication failures
interception of transmissions
technology failures
loss of data
disclosure of information by third parties
Users acknowledge that submission of information through the internet involves inherent risks.
By using this website or submitting information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
We reserve the right to modify this Privacy Policy at any time without prior notice.
Continued use of the website constitutes acceptance of updated policies.
Shelby Township Plumbers
https://shelbytownshipplumbers.com
info@shelbytownshipplumbers.com