Terms of Service

Terms & Conditions

Effective Date: May 20th, 2026

Welcome to Shelby Township Plumbers (“Company,” “we,” “our,” or “us”). By accessing or using this website, submitting a service request, calling, texting, emailing, scheduling service, or otherwise interacting with this website or related services, you agree to the following Terms & Conditions.


1. Service Overview

Shelby Township Plumbers helps coordinate residential plumbing-related inquiries and service requests throughout Shelby Township, Utica, Sterling Heights, Macomb County, and surrounding Metro Detroit communities.

Certain services requested through this website may be performed, fulfilled, scheduled, estimated, coordinated, or otherwise handled by independent third-party contractors, technicians, subcontractors, or separately owned service providers (“Service Providers”) depending on service type, technician availability, scheduling, and geographic location.

Shelby Township Plumbers and Digital Firebrand LLC operate as a marketing, communication, scheduling, and service coordination platform and do not guarantee that any requested services will be directly performed by Shelby Township Plumbers or Digital Firebrand LLC.


2. Independent Contractor, Licensing & Liability Disclaimer

Customers understand and agree that all responsibility for:

  • licensing
  • permitting
  • code compliance
  • insurance coverage
  • worker qualifications
  • certifications
  • workmanship
  • project execution
  • safety practices
  • estimates
  • warranties
  • materials
  • contractor conduct
  • service quality
  • property protection
  • plumbing repairs
  • scheduling
  • damages
  • delays
  • injuries
  • losses
  • disputes

rests solely with the independent Service Provider performing or fulfilling the work.

Customers are solely responsible for independently verifying the licensing status, insurance coverage, qualifications, certifications, and suitability of any Service Provider prior to authorizing work.

Shelby Township Plumbers and Digital Firebrand LLC do not warrant, guarantee, supervise, control, or assume responsibility for the actions, omissions, work quality, licensing status, insurance coverage, code compliance, safety practices, or performance of any independent third-party Service Provider.

Under no circumstances shall Shelby Township Plumbers or Digital Firebrand LLC be held liable for:

  • contractor negligence
  • defective work
  • incomplete work
  • code violations
  • property damage
  • water damage
  • mold damage
  • sewer backups
  • equipment failures
  • delays
  • emergency response times
  • scheduling failures
  • injuries
  • incidental damages
  • consequential damages
  • indirect damages
  • loss of use
  • loss of income
  • contractor disputes
  • payment disputes
  • acts or omissions of third-party providers

By using this website or submitting a service request, you expressly acknowledge and agree that Shelby Township Plumbers and Digital Firebrand LLC assume zero liability arising from or related to services performed by independent third-party Service Providers.

All services are requested and authorized solely at the customer’s own discretion and risk.


3. No Guarantee of Service Availability

Submitting a request through this website does not guarantee:

  • appointment availability
  • service availability
  • emergency response
  • pricing
  • technician assignment
  • project acceptance
  • repair completion timelines

Availability may vary based on scheduling, geographic area, weather conditions, technician availability, material availability, and service demand.


4. Estimates & Pricing

Any pricing information provided through this website, phone calls, text messages, emails, or other communications is preliminary and subject to change following inspection, diagnosis, or on-site evaluation.

Final pricing, scope of work, recommendations, warranties, and repair decisions are determined solely by the Service Provider performing or coordinating the work.


5. Website Information Disclaimer

The information contained on this website is provided for general informational purposes only.

While we strive to keep information accurate and current, Shelby Township Plumbers and Digital Firebrand LLC make no representations or warranties regarding:

  • completeness
  • reliability
  • suitability
  • accuracy
  • availability
  • timeliness

Use of any information from this website is solely at the user’s own risk.


6. Limitation of Liability

To the fullest extent permitted by law, Shelby Township Plumbers and Digital Firebrand LLC shall not be liable for any:

  • direct damages
  • indirect damages
  • incidental damages
  • consequential damages
  • special damages
  • punitive damages
  • business interruption
  • lost profits
  • property damage
  • water damage
  • mold damage
  • personal injury
  • delays
  • contractor disputes
  • service interruptions
  • communication failures
  • scheduling issues

arising from:

  • use of this website
  • reliance on website information
  • contractor services
  • third-party service providers
  • scheduling or coordination activities
  • communications
  • service requests

This limitation applies regardless of legal theory, including negligence, contract claims, tort claims, strict liability, or otherwise.


7. Communication Consent

By submitting a form, calling, texting, or otherwise providing contact information, you consent to receive communications from Shelby Township Plumbers, Digital Firebrand LLC, or affiliated service providers, including:

  • phone calls
  • emails
  • SMS/text messages
  • appointment notifications
  • scheduling updates
  • follow-up communications

Message and data rates may apply.

Consent is not a condition of purchase.


8. Third-Party Links & Technologies

This website may utilize:

  • analytics software
  • cookies
  • tracking technologies
  • CRM systems
  • AI chat systems
  • call tracking
  • automation platforms
  • third-party integrations

We are not responsible for the content, policies, or practices of external websites or third-party systems.


9. User Responsibilities

Users agree not to:

  • submit false information
  • misuse the website
  • interfere with website functionality
  • attempt unauthorized access
  • use automated spam systems
  • engage in unlawful activity through this website

10. Indemnification

You agree to indemnify, defend, and hold harmless Shelby Township Plumbers and Digital Firebrand LLC from and against any claims, liabilities, damages, losses, expenses, legal fees, or disputes arising from:

  • your use of this website
  • contractor disputes
  • third-party services
  • inaccurate information submitted by you
  • unauthorized use of this website
  • services requested through this platform

11. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Michigan.


12. Changes to Terms

Shelby Township Plumbers and Digital Firebrand LLC reserve the right to modify these Terms & Conditions at any time without prior notice.

Continued use of this website constitutes acceptance of any updated terms.


13. Contact Information

Shelby Township Plumbers
https://shelbytownshipplumbers.com

info@shelbytownshipplumbers.com